BETTER SYSTEMS MEAN BETTER CARE

We work for you.

Pratum Consulting is a husband-and-wife team dedicated to helping clinics and community health organizations thrive. Combining decades of experience in healthcare operations, technology, and finance, Leah and Erik partner with care teams to streamline systems, strengthen performance, and elevate patient outcomes.

About Leah

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Leah Canvasser, CISSP, PMP

PROFESSIONAL EXPERIENCE

With more than two decades of leadership in the healthcare sector, Leah brings a depth of experience that bridges technology, operations, and compassionate care. Her career has been dedicated to advancing healthcare systems—optimizing how clinics run, strengthening compliance, and ensuring that patient safety and quality of care remain at the forefront.

Leah has led large-scale projects across clinic buildouts, mergers, and acquisitions, guiding organizations through complex transitions with precision and empathy. Her expertise spans strategic and operational domains, from budget oversight and team development to electronic health record (EHR) optimization and contract negotiation.

Having worked extensively within federally qualified and community health centers (FQHC/CHC), Leah understands the unique challenges faced by non-profit healthcare organizations—and she thrives on helping them succeed through smart planning, strong systems, and steady leadership.

Above all, Leah is passionate about empowering clinics to harness technology as a tool for better patient outcomes and smoother day-to-day operations.

Core Areas of Expertise

  • Project Management & Operations

  • Budget Planning & Oversight

  • Strategic Planning

  • Team Management & Development

  • Electronic Health Record (EHR) Optimization

  • Contract Negotiation

  • Not-for-Profit Healthcare Operations

EDUCATION AND CERTIFICATES

Masters of Science in Information Systems, Walsh College

Bachelor of Arts in Anthropology, University of Michigan

CIO Connect Fellowship

Clinical Leadership Institute Fellowship, Blue Shield Foundation and California Polytechnic State University

Certified Information Systems Security Professional (CISSP)

Certified Professional in Healthcare Information Systems (CPHIMS)

NextGen Certified Professional – EHR, EPM, and Document Management

Certified Project Management Professional (PMP)

About Erik

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Erik Garcia

PROFESSIONAL EXPERIENCE

With more than 15 years of experience in healthcare operations, Erik brings a deep commitment to process efficiency, data-driven decision-making, and compassionate leadership. Lean Six Sigma Certified, he specializes in designing and refining systems that empower clinics to operate more efficiently—so they can focus on what matters most: delivering quality care to patients.

Erik has led large-scale hospital-based electronic health record (EHR) revenue cycle migrations, including Cerner and Epic, ensuring smooth transitions and improved financial performance. As a recognized subject matter expert (SME) in billing, electronic pharmacy claims, and revenue recovery, he has authored national revenue training guides used to standardize and elevate billing practices across healthcare systems.

Known for his analytical rigor and collaborative approach, Erik excels at building and optimizing billing operations teams, implementing streamlined financial workflows, and uncovering opportunities for increased revenue and compliance. His experience serving veteran and underserved populations reflects his belief that operational excellence and equitable care go hand in hand.

Core Areas of Expertise

  • Billing Operations & Revenue Cycle Management

  • Process Improvement & Workflow Optimization

  • Data Reporting & Analysis

  • EHR Revenue System Migrations (Cerner, Epic)

  • Compliance & Revenue Recovery

  • Team Leadership & Development

  • Financial Department Efficiency

CERTIFICATES

Lean Six Sigma Green Belt

Let’s create better care, together.

Every strong clinic starts with a solid foundation — let’s work side by side to strengthen your systems, your team, and your impact.

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